Examples of these changes include:
- Implementation of new technology systems
- Reorganization of corporate structure
- Change to mission of company
- Mergers and acquisitions
- Total Quality Management
Most companies, like people, are reluctant to change unless propelled by a stimulus. Economic factors, competitors, new clients, changing service needs and budget cuts are all examples of factors that stimulate the need for organizational change.
How to Make the Change Smooth
Because an organization is made up of people, and because people prefer to keep their old way of doing things, it can be difficult to get company-wide consensus on organizational change.
And communication is key. Meeting with all levels of staff consistently to inform them on what to expect with the change, as well as to get their input, is important to maintain the team effort approach.
Change from the Inside or Outside?
While some organizational change can be done internally with existing staff, hiring an outside consultant is sometimes the best way to get a third party’s view of how the company can improve to reach its goals. Have the consultant speak to employees in all departments to get a true sense of how the company operates, and don’t just take top management’s word on it.